Privacy Policy


At Pathology Service Associates, LLC (PSA) we recognize that your privacy is important to you, and we are committed to doing our part to respect and protect the privacy and security of your personal information. This Policy addresses the collection, use and disclosure of personal information that may be obtained by PSA anytime you visit this site. Information sent to us is used solely to provide information and services to you as a user. Please take a moment to read the entire Privacy Policy before using this site.

Consent and Acceptance of Terms

By using this website you signify your acceptance of the terms of this Privacy Policy. When you submit information via this site, you consent to the collection, use and disclosure of that information consistent with the terms of this Policy, as detailed below.

Information We Collect

During your use of the website, we may collect certain background information, including the pages you visit and your Internet Protocol (IP) address. This information is important to us in that it helps us to efficiently administer our website, track the volume and frequency of visits to our website, provide more convenient access to our products and services through the website, and diagnose any problems that may arise with our server.

When you sign up for a PSA Extranet Account or other PSA services or promotions that require registration, PSA may require you to provide certain personally identifiable information (such as your name, address, email address and phone number, account password, etc.). In addition, some services may also require you to provide credit card or other payment information, which PSA maintains in encrypted form on secure servers.

When you send an email or other communication to PSA, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may also incorporate links within our website in a format that enables us to keep track of whether these links have been followed, which is helpful to us in evaluating and improving the quality of our content and advertising.

How We Use It

Except as otherwise stated, we will generally use the information we collect to improve the content and navigation of our site and to communicate and share information with you for our own marketing and research purposes or as otherwise specified within this Privacy Policy.

PSA does not restrict access to your personal information to PSA employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are however bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to adhere to these obligations.

PSA does not sell or rent your personally identifiable information to other marketers. PSA may share personal information with other companies or individuals outside of PSA in the following limited circumstances:

  • When we have your consent.
  • When it is necessary to share with our subsidiaries, affiliates, or other contracted business associates in the course of delivering products and services on your behalf, in which case we will require such third parties to agree to treat your information in accordance with this Privacy Policy.
  • When PSA has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request, (ii) enforce applicable Terms & Conditions, including investigation of potential violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, or (iv) protect against imminent harm to the rights, property or safety of PSA, its users or the public as required or permitted by law.

Information Security

Regardless of how information about you is collected when you use this site, PSA employs reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. The PSA Extranet, Corporate and Billing websites all use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. When making purchases over the website you must use an SSL-enabled browser such as Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari. This protects the confidentiality of personal and credit card information while it is transmitted over the Internet.
However, no Internet transmission is ever 100% secure, and you should take particular care in deciding what information you send to us via e-mail. You can help PSA by taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser such as Windows Internet Explorer, Mozilla Firefox and Apple Safari.

Links to Other Websites

This website may include links or references to other sites. This Privacy Policy does not apply to those sites, and PSA is not responsible for either the privacy practices or the content of any such sites, even if those sites imply some special relationship with PSA. We encourage you to always review the privacy policy of every website that you visit.

Changes to this Policy

This Privacy Policy may change from time to time as new features are added or laws regulating the use of personally identifiable evolve. Any changes to this Policy will be posted on this site.

Notice of Privacy Practices

For more detailed information about how any medical information about you may be used and disclosed and your rights to access of this information under the Health Insurance Portability and Accountability Act of 1996, please review our Notice of Privacy Practices.

Contact Us

If you have any questions, comments or concerns about this Privacy Policy, please contact us at:
Privacy Director
Pathology Service Associates, LLC
P.O Box 100559
Florence, SC 29501-0559
800-832-5270
Healthcare Billing and Management Association